our insights

Advertising can seem expensive, but it does not have to be. If you use the right strategies to maximize your budget, you can get the most out of your marketing dollars. Here are some tips to help you reach new customers without draining your budget or

I spend a lot of time on highways watching the mile markers fly by. As I've written before, being on the road gives me an opportunity to really think and process. One of my more recent trips reminded me how timing and order play an important role in not

It seems the closer we get to something, the more we accept it and just move into a routine. Some routines can be good; they can produce fruit that helps us grow and develop. Others trap us into a false sense of comfort. How do you know the difference?

When certain people hear the word salesperson, or seller, or account representative, they get kind of a yucky feeling or feel their stomach turn. Perhaps it's because I spent most of my adult life observing, training, and coaching sellers, I have a general

We read about providing great customer service, but when you're on the receiving end, man does it feel good.

Sometimes it gets to the point where the pile can get so large you simply have to do something about it. Sometimes it's just one big item. You know what I'm talking about.