From all accounts, Zoom calls are going to remain a part of the business day.
For years companies ran WebEx, Teams, and other video conference meetings, but it wasn’t until 2020 that we all started playing in that arena on a regular (read: daily, or even hourly) basis. That shift was startling to many and became routine to most in business over the past year or so. People dreaded Zoom calls, appreciated Zoom calls, and the phrase “Zoom Fatigue” even became a thing – like Athlete’s Foot, Tennis Elbow, or a crick in your neck.
As often as I was planted in front of my computer screen, it was natural my mind would start to wander. During the setup of my Zoom calls and in a few double-checking tests, I realized that what we see on our screen isn’t what others are witnessing on theirs. Your images are backwards to you but look right to the rest of the people on the call.
It's odd to look at myself on a Zoom call from the viewers’ perspectives and not from my own. I noticed a few things:
Beyond all of that, consider this shift in thinking.
Authentic and passionate care for others and what is happening with them in their situations is evident whether it is in real life, on the telephone, or on Zoom. No matter how the client looks on Zoom, trust me, there is more going on in their lives behind that camera. Keep that in mind as you work through your agenda and crowded day. It’s a good reminder that just like Zoom calls are now a part of the average office workday, paying attention to what others are seeing and going through is critical to business success.